Reporting of adverse reactions
There are several ways to report adverse reactions (side effects) related to our products:
- By phone during business hours (8:00-17:00 on business days): +49 (0) 6252 957000
- By phone outside business hours: +49 (0) 6252 958998
- By fax: +49 (0) 6252 958852
- By e-mail: pharmacovigilance@infectopharm.com
Please have the following information ready for telephone messages:
- Name of the product / preparation
- Batch number (Ch.-B. or LOT), if known
- Details of the adverse reaction(s)
- Information about the patient (age, gender and/or initials)
- Name and address of the reporter for possible queries
Medical emergencies
In the case of medical emergencies, we ask patients to contact their doctor or emergency medical service immediately.